FAQs
We want everything about our plumbing services to be clear. Here are answers to common questions in plumbing. If you don’t see your question here, call us at +44 02038377551. We’re here to assist.
What types of plumbing repairs do you handle?
We handle a wide range of plumbing repairs, including leaky faucets, burst pipes, toilet repairs, water heater issues, and more.
Do you offer emergency plumbing services?
Yes, we offer 24/7 emergency plumbing services for urgent issues like burst pipes, sewage backups, and gas leaks.
What drainage services do you provide?
Our drainage services include drain cleaning, unblocking clogged drains, sewer line repairs, and drainage system inspections.
Can you install and repair boilers?
Yes, we specialise in boiler installation, repairs, and servicing for both residential and commercial properties.
How often should I have my boiler serviced?
It’s recommended to have your boiler serviced annually to ensure it’s operating efficiently and safely.
What are the signs that my boiler needs repairs?
Signs that your boiler may need repairs include strange noises, uneven heating, water leaks, and a noticeable increase in energy bills.
Do you offer plumbing installation services for new construction?
Yes, we provide plumbing installation services for new construction projects, including residential homes and commercial buildings.
Can you assist with plumbing maintenance for commercial properties?
Yes, we offer comprehensive plumbing maintenance services for commercial properties to prevent issues and ensure smooth operation.
Do you provide water heater installation and repairs?
Yes, we install and repair all types of water heaters, including traditional tank water heaters and tankless water heaters.
What should I do if I have a sewage backup?
If you have a sewage backup, it’s essential to avoid using any water fixtures and contact us immediately for professional assistance.
How can I prevent frozen pipes during the winter?
To prevent frozen pipes, insulate exposed pipes, keep faucets dripping during freezing temperatures, and maintain a consistent temperature in your home.
Do you offer warranties on your plumbing services?
Yes, we stand behind our workmanship and offer warranties on our plumbing services for your peace of mind.
Can you assist with kitchen and bathroom plumbing installations?
Yes, we handle all types of kitchen and bathroom plumbing installations, including sinks, faucets, showers, and toilets.
What is the average lifespan of a water heater?
The average lifespan of a water heater is typically 8 to 12 years, depending on the type and maintenance.
What should I do if I smell gas in my home?
If you smell gas in your home, evacuate immediately, avoid using any electrical devices, and call your gas provider and us for assistance.
Do you offer financing options for larger plumbing projects?
Yes, we offer financing options for larger plumbing projects to help make them more manageable for our clients.
Can you assist with plumbing upgrades for energy efficiency?
Yes, we can recommend and install energy-efficient plumbing fixtures and systems to help reduce water and energy consumption.
Do you provide video camera inspections for sewer lines?
Yes, we offer video camera inspections for sewer lines to identify any issues such as blockages, cracks, or root intrusion.
How can I prevent plumbing emergencies in my home?
Regular plumbing maintenance, including leak detection, drain cleaning, and water heater inspections, can help prevent plumbing emergencies.
Are your plumbers licensed and insured?
Yes, all of our plumbers are licensed, bonded, and insured for your protection and peace of mind.