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What to Do When Your Boiler Stops Working in the Middle of Winter

Experiencing a boiler breakdown during the coldest months can be both uncomfortable and stressful. Here’s a step-by-step guide to help you navigate this situation, ensuring safety and warmth for you and your family.

1. Check for Common Issues

  • Frozen Condensate Pipe: In freezing temperatures, the condensate pipe (a small, usually white pipe leading outside) can freeze, causing the boiler to shut down. To thaw it:

    • Gently pour warm (not boiling) water over the pipe.
    • Apply a warm compress, such as a hot water bottle, to the affected area.
    • Once thawed, reset your boiler.
  • Boiler Pressure: Ensure the pressure gauge reads between 1 and 1.5 bar when the boiler is off. If it’s below this range, consult your boiler’s manual on how to repressurize the system. The following video might help in checking boiler pressure

 

  • Thermostat Settings: Verify that your thermostat is set to the desired temperature and is functioning correctly.

2. Implement Temporary Heating Solutions

While awaiting professional assistance:

  • Use Electric Heaters: If available, plug in electric heaters to warm the most frequently used rooms.
  • Layer Up: Wear additional clothing layers and use blankets to retain body heat.
  • Close Curtains and Doors: Keep curtains closed and internal doors shut to conserve heat within rooms.

3. Prevent Future Issues

  • Insulate Pipes: Apply lagging (pipe insulation) to external pipes to prevent freezing. This simple measure can be cost-effective and is available at most hardware stores.

  • Regular Maintenance: Scheduling annual boiler services ensures optimal performance and early detection of potential problems.

4. Contact a Professional

If basic troubleshooting doesn’t resolve the issue, it’s crucial to seek expert assistance. At Pro Speedy Plumbers, we provide reliable boiler services across London, including installations, maintenance, and repairs. Our Gas Safe registered engineers are just a call away, ready to restore warmth to your home quickly and safely.

Stay Safe

  • Avoid DIY Repairs: Unless you’re trained, attempting to fix the boiler yourself can be dangerous.
  • Monitor for Gas Leaks: If you detect a gas smell, evacuate immediately and contact the National Gas Emergency Service at 0800 111 999.